Warranty Protection Overview

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​Buying a new home is one of the largest investments you will ever make, which is why it’s important to ensure your home comes with protection. As an ACES Builders' Warranty builder member,  Southern Creek Homes provides every home we build with 1 year of general workmanship, 2 years of systems, and 6 years of major structural & foundation home warranty protection.
​Workmanship, Materials, and System Defects
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During the warranty period on your new home, Southern Creek Homes warrants that the home will be free from:
  • Defects in the materials or workmanship as defined in the Construction Performance Standards. This does not include defects in appliances, fixtures and equipment, which are not covered in this warranty.
  • Defects in the electrical, plumbing and mechanical systems as defined in the Construction Performance Standards, including wiring, piping, and ductwork of those systems.
Any systems defects resulting from failure of an appliance, fixture or equipment that is covered by a manufacturer’s warranty are not covered by this warranty. ACES guarantees the builder’s performance under the warranty. Refer to the warranty for complete terms and conditions, including exclusions.
Major Structural Defects

The warranty provides coverage for major structural defects that occur during the term of the warranty. A “major structural defect” is defined as actual physical damage to designated load-bearing portions of the home. This damage must affect the load-bearing function to the extent that the home becomes unsafe, unsanitary or otherwise unlivable. The repair will include only the steps necessary to ensure that the home is restored to its approximate condition just prior to the defect, not “like new” condition.

THIS IS ONLY A BRIEF DESCRIPTION OF ITEMS THAT COULD BE COVERED. THE WARRANTY DOCUMENT PROVIDES COMPLETE WARRANTY TERMS AND CONDITIONS, DEFINITIONS AND EXCLUSIONS AND IS THE ONLY SOURCE OF WARRANTY COVERAGE.
About ACES Builders' Warranty

ACES Builders' Warranty is the third party administrator of Southern Creek Homes' 6 year warranty on our new homes. ACES has provided warranty service since 1994 for thousands of homeowners and builders. As a neutral third party, they believe in fairness and integrity above all. Their goal in any warranty situation is to facilitate the communication and collaboration required for a positive outcome. They make the warranty process courteous, transparent, and fair. ACES is a local Texas company and their staff is easily accessible.